FAQ

  1. How can I contact Felyvonix?
    You can contact us via email at contact@felyvonix.shop or call us at +44 7862198478. We are here to assist you with any questions or concerns.
  2. What products do you offer?
    We offer a wide range of nail colors in different finishes such as Frost, Neon, Deep Velvet, Bright, Pastels, Greyscale, Smokey, and Magic Colors. Additionally, we provide Press On Nails and a variety of accessories to enhance your nail art experience.
  3. Are your products suitable for professionals?
    Yes, our products are designed for both professionals and individuals who love to do their own nails at home. Whether you're a nail artist or just a nail enthusiast, you'll find everything you need for creative and long-lasting nail designs.
  4. How can I place an order?
    Simply browse our website, choose your desired products, and proceed to checkout. You can pay using various secure payment options available on the site. Once your order is confirmed, we'll process it promptly for shipping.
  5. Do you ship internationally?
    Yes, we offer international shipping to many countries. Shipping times and rates may vary depending on your location. Please refer to our Shipping Policy for more details.
  6. How do I track my order?
    Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery.
  7. Can I change or cancel my order?
    If you need to modify or cancel your order, please contact us as soon as possible. We can assist with changes before your order has been processed for shipping.
  8. Do you offer gift cards?
    Yes, we offer gift cards for those who want to share the gift of beauty with others. Gift cards can be purchased directly on our website.
  9. What if I receive a damaged or incorrect item?
    If you receive a damaged or incorrect item, please contact us immediately. We will resolve the issue and ensure you receive the correct product or a refund.