Payment Policy
At Felyvonix, we aim to make the payment process as secure and convenient as possible. This Payment Policy outlines the various payment methods available to our customers.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal: A secure payment option that allows you to pay using your PayPal account or linked credit card.
- Bank Transfers: Available for international customers (please contact us for further instructions).
2. Payment Security
We use industry-standard encryption and secure payment gateways to ensure that your financial information is protected. When you make a payment on our website, your credit card details are processed securely, and we do not store any sensitive payment information on our servers.
3. Payment Authorization
By submitting your payment details, you authorize us to charge the total amount of your order, including shipping fees, taxes, and any applicable discounts or promotions. Payments will be charged when the order is placed.
4. Currency
All payments on Felyvonix are processed in USD (United States Dollar). If you are purchasing from outside the United States, the payment will be converted to your local currency by your payment provider at the exchange rate applicable at the time of purchase.
5. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase. If there are any issues with the payment (e.g., payment failure or authorization issues), we will contact you to resolve the matter.
6. Taxes
Sales tax or VAT may apply depending on your location and the applicable laws. The tax amount will be calculated and displayed at checkout before you complete your purchase.
7. Payment Disputes
If you have any issues with a payment, such as unauthorized transactions or chargebacks, please contact us immediately at contact@felyvonix.shop. We will investigate the issue and take appropriate action.